Operations Manager

4 days ago

St Helens, St. Helens, United Kingdom TRCGroup Full time
Operations Manager - Complex Homecare

We are seeking an experienced Operations Manager to oversee our branch in St Helens, providing person-centred care to individuals, including adults, children, and older people.

Key Responsibilities:
  • Manage the activities of the workforce to ensure the needs of service users are met.
  • Contribute to the day-to-day running of the local office, as needed.
  • Maintain professional relationships with office personnel to ensure effective teamwork.
  • Offer leadership, support, and guidance to staff.
  • Direct office staff to manage their time effectively and take responsibility for their areas.
  • Contribute to the development of company standards and participate in board meetings, as required.
  • Support the development of the office budget and financial goals through credible business plans and financial results.
  • Achieve budget aims and manage costs relevant to the office, seeking approval for further investment based on business objectives.
  • Plan and run recruitment campaigns to increase staff registrations.
  • Evaluate and use various media forms.
  • Ensure timely processing of Nurse and Carer applications.
  • Understand and implement safeguarding arrangements for service users and their families.
  • Provide regular business activity reports, including marketing and promotions, to the board.
  • Develop a business development plan outlining growth strategies and required resources.
  • Ensure service user needs are assessed and met professionally.
  • Follow quality procedures and conduct internal audits.
Benefits:
  • 25 Days Annual Leave, plus Bank Holidays.
  • An extra day off on your birthday.
  • Substantial Bonus Scheme (Quarterly).
  • Loyalty reward programs at 3 and 5 years.
  • Refer a friend scheme.
  • Workplace pension.
  • Access to private healthcare after a 6-month probation.

We are a multi-vertical recruitment agency that breaks the mould. We know how to get results for both our candidates and clients. If you believe you have the right experience for this position, please apply, and one of our team will be in touch.

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