Optical Practice Manager

2 weeks ago


Bath, Bath and North East Somerset, United Kingdom M&S Opticians Full time

About the Role:
M&S Opticians is seeking a highly motivated and organized individual to fill the position of Assistant Shop Manager in our busy practice. As an Assistant Shop Manager, you will play a pivotal role in ensuring the smooth operation of the Optical and Hearing Practice while delivering industry-leading patient care. Your responsibilities will include:

Leadership and Team Management: Lead, motivate, and manage a team of optometrists, hearing aid audiologists, and optical assistants to ensure the highest standards of patient care and service delivery.

Customer Journey: Ensure an exceptional customer journey by maintaining a welcoming and professional atmosphere, addressing patient inquiries and concerns, and ensuring timely and accurate service.

Financial Management: Drive profitability by pulling the right levers and ensuring the store meets its key performance indicators.

Business Development: Collaborate with senior management to develop and execute business strategies aimed at expanding the practice's patient base and market presence.

Requirements:
Proven experience in an optical role, preferably as a supervisor or team leader.

Benefits:
Competitive salary
Company pension
Employee discount schemes
Canteen

Job Type: Full-time

Experience:

  • optical sales/management: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person



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