Optical Practice Manager
2 weeks ago
About the Role:
M&S Opticians is seeking a highly motivated and organized individual to fill the position of Assistant Shop Manager in our busy practice. As an Assistant Shop Manager, you will play a pivotal role in ensuring the smooth operation of the Optical and Hearing Practice while delivering industry-leading patient care. Your responsibilities will include:
Leadership and Team Management: Lead, motivate, and manage a team of optometrists, hearing aid audiologists, and optical assistants to ensure the highest standards of patient care and service delivery.
Customer Journey: Ensure an exceptional customer journey by maintaining a welcoming and professional atmosphere, addressing patient inquiries and concerns, and ensuring timely and accurate service.
Financial Management: Drive profitability by pulling the right levers and ensuring the store meets its key performance indicators.
Business Development: Collaborate with senior management to develop and execute business strategies aimed at expanding the practice's patient base and market presence.
Requirements:
Proven experience in an optical role, preferably as a supervisor or team leader.
Benefits:
Competitive salary
Company pension
Employee discount schemes
Canteen
Job Type: Full-time
Experience:
- optical sales/management: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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