Retail Systems Analyst

2 months ago

Hertfordshire, United Kingdom Haven Full time

Job Title: EPoS Analyst

Location: Hybrid - 50% in office

Description: Our Technology team is undergoing a transformational journey, modernizing all retail systems on Park. As an EPoS Analyst, you will define, build, test, and support solutions for the business, collaborating across teams. You will engage with customers to identify the best solutions and guide them with your inquisitive mind.

Key Responsibilities:

  • Develop expertise in retail systems and processes
  • Collaborate with cross-functional teams to drive business outcomes
  • Engage with customers to understand their needs and provide solutions
  • Participate in planning and iteration plans to drive business growth
  • Conduct research, design, and testing activities to deliver high-quality solutions

Requirements:

  • Proficiency in Zonal Business systems or similar Epos package
  • Experience in Product Operations, Helpdesk, or Contact Centre
  • Background in hospitality or fast-paced industries
  • Excellent communication and logical thinking skills

Benefits:

  • Holiday allowance and buy scheme
  • Annual bonus
  • Discounts on holidays for you and your family
  • Wellbeing support
  • Access to corporate box at O2 Arena
  • Exclusive discounts with partners
  • Career development opportunities

About the Company: Part of Bourne Leisure family, Haven & Warner Hotels, with 9,000 team members and 39 seaside locations.

Culture: Emphasis on valuing and supporting team members, promoting openness and transparency in interactions, and operating on a hybrid working model.

Recruitment Process: Up to 3 stages with possible presentation or skills test.

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