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Store Manager

2 months ago

Neath, Neath Port Talbot, United Kingdom WHSmith Full time

About the Role

We are seeking a highly motivated and experienced Store Leader to join our team at WHSmith. As a Store Leader, you will be responsible for leading and inspiring your team to deliver exceptional customer service, meet business objectives, and create a working environment that supports the development and growth of our colleagues.

Key Responsibilities

  • Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan
  • Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and priorities that will lead to success for your store
  • Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally
  • Creating a culture of learning, support, and recognition - spotting opportunities for development of personal skills, product knowledge, and self-awareness to support our colleagues in an environment where everyone feels valued and welcome
  • Working with Head Office to share your knowledge of the local environment to maximise local opportunities and community involvement

What We Offer

We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, holidays, and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories.

About Us

WHSmith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers' hearts for years. But this doesn't mean that we're resting on our laurels – Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.

Join Our Team

As a Store Leader at WHSmith, you will be part of a dynamic and supportive team that is passionate about delivering exceptional customer service and creating a positive working environment. If you are a motivated and experienced leader who is looking for a new challenge, we would love to hear from you.