Customer Assistant
6 months ago
Customer Assistant - Clothing & Home - Temporary
Working Pattern:
Sunday: 11:00-15:00
Saturday: 14:00-18:00
8hrs
**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates it’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Neath, NEATH PORT TALBOT, WALES;
Neath
-
Customer Service Assistant
6 months ago
Neath, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Neath, SA11 5AZ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Assistant
6 months ago
Neath, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Neath, SA11 5ST **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...
-
Customer Assistant
6 months ago
Neath, United Kingdom Marks & Spencer Full timeCustomer Assistant - Operations - Temporary Working Pattern: Monday: 05:15-11:30 Tuesday: 05:15-11:30 Thursday: 05:15-11:30 Monday: 05:15-11:30 Tuesday: 05:15 -11:30 Saturday: 06:00-12:15 18hrs **Operations Role Profile** - You will be required to receive and accept in deliveries. - Segregate stock as required for the sales floor team to put out. - Clear...
-
Store Assistant
3 weeks ago
Neath, Neath Port Talbot, United Kingdom Lidl in Deutschland Full timeYour Role at LidlAs a Customer Assistant, you will play a vital part in delivering exceptional customer experiences and driving store performance. Your primary responsibilities will include:Providing expert advice to customers on products and servicesEfficiently receiving and stocking deliveriesMaintaining the store's appearance and ensuring high standards...
-
Customer Assistant
6 months ago
Neath, United Kingdom M&S Full time**Key Accountabilities** Customer Assistant - Clothing & Home - Temporary Working Pattern: Wednesday 14:00-18:00 Saturday 14:00-18:00 **Key Capabilities** Customer Assistant - Clothing & Home - Temporary Working Pattern: Wednesday: 14:00-18:00 Saturday: 14:00-18:00 8hrs **Purpose** - To deliver a great shopping experience for their customers, putting...
-
Customer Ambassador
2 weeks ago
Neath, Neath Port Talbot, United Kingdom Card Factory Full timeWe're looking for a Customer Ambassador to join our team at Card Factory. As a Seasonal Sales Assistant, you will play a key role in helping our customers celebrate life's special moments.About the RoleAs a Seasonal Sales Assistant, your primary responsibility will be to ensure that every customer has an exceptional shopping experience. This includes serving...
-
Customer Service Assistant
6 months ago
Neath, United Kingdom Castle Bingo Full timeWe currently have an exciting opportunity to join our Customer Experience Team at our Neath club. You will be enthusiastic, committed and driven to deliver an exceptional customer visit experience. You will be flexible in your approach, prepared to learn new skills and be willing to work across all departments of the business with a emphasis on...
-
Customer Service Assistant
6 months ago
Neath, United Kingdom Castle Bingo Full timeWe currently have an exciting opportunity to join our Customer Experience Team at our Neath club. You will be enthusiastic, committed and driven to deliver an exceptional customer visit experience. You will be flexible in your approach, prepared to learn new skills and be willing to work across all departments of the business with a emphasis on...
-
Customer Service Representative
3 weeks ago
Neath, Neath Port Talbot, United Kingdom Lidl in Deutschland Full timeAbout LidlLidl is a leading international retail company with operations in several countries. As a Customer Assistant, you will be an integral part of our team, working closely with colleagues to provide excellent customer service and contribute to the success of our stores.Salary and BenefitsWe offer a competitive hourly rate based on equal opportunity pay...
-
Customer Service Assistant
7 months ago
Neath, United Kingdom Castle Bingo Full timeWe currently have an exciting opportunity to join our Customer Experience Team at our Neath Club. You will be enthusiastic, committed and driven to deliver an exceptional customer visit experience on our Catering departments. Ensuring that we adhere to food safety legislation whilst offering delicious high quality meals to our customers. You will be...
-
Seasonal Assistant
2 weeks ago
Neath, Neath Port Talbot, United Kingdom Card Factory Full timeCard Factory is seeking a highly motivated and enthusiastic Seasonal Sales Assistant to join our team. As a Seasonal Sales Assistant, you will play a vital role in helping us achieve our goals and objectives.About the CompanyWe see ourselves as celebration experts, dedicated to helping our customers celebrate life's special moments. Our mission is to provide...
-
Sales Assistant
6 months ago
Neath, United Kingdom WHSmith Full time**Sales Assistant - WHSmith - [Insert Location]** Contract Type: [Permanent/Temporary/Fixed Term] - This is a fixed term contract to cover maternity leave. Working hours: [ Full detail of working hours] As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards....
-
Sales Assistant
6 months ago
Neath, United Kingdom WHSmith Full time**Sales Assistant - WHSmith - [Insert Location]** Contract Type: [Permanent/Temporary/Fixed Term] Working hours: [ Full detail of working hours] As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud...
-
Retail Customer Service Representative
1 month ago
Neath, Neath Port Talbot, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco. As a Customer Service Representative, you will be the face of Tesco, providing exceptional customer service and ensuring that every customer leaves the store with a smile on their face.Key ResponsibilitiesProvide excellent customer service,...
-
Retail Assistant
6 months ago
Neath, United Kingdom CK'S SUPERMARKET Full timeEvening and weekend Customer Assistant needed for busy supermarket. Working for the largest independent retailer in South Wales, you will be required to achieve and maintain the high level of customer satisfaction and store standards currently being achieved. Your role Shop Floor - Assist the store manager and assistant store manager with all areas of the...
-
Customer Team Member
6 months ago
Neath, United Kingdom Coop Full time**Customer Team Member** - Location: 62 High Street, Glynneath, Glynneath, SA11 5AL- Pay: £12.00 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...
-
Sales Floor Associate
3 weeks ago
Neath, Neath Port Talbot, United Kingdom Lidl in Deutschland Full timeLidl: A Retail PioneerLidl is a dynamic and innovative retail company committed to excellence in customer service and store operations. As a Customer Assistant, you will be part of a supportive team that strives to exceed customer expectations.Key ResponsibilitiesDelivering exceptional customer experiences through expert product knowledge and effective...
-
Customer Team Leader
6 months ago
Neath, United Kingdom Coop Full time**Customer Team Leader** - Location: 62 High Street, Glynneath, Glynneath, SA11 5AL- Pay: £13.32 per hour- Contract: 25 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...
-
Customer Sales Assistant
3 weeks ago
Swansea, Neath Port Talbot, United Kingdom SLS Recruitment Full timeSales Assistant Immediate Start (Swansea No experience required)Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Looking for an exciting new role?Looking for work in Swansea?Start a fresh new career in Swansea with this fantastic sales opportunity offering great progression and amazing...
-
Kitchen Assistant
6 months ago
Neath, United Kingdom Neuadd Drymmau Care Home Ltd Full time**Neuadd Drymmau Care Home Ltd is looking for a Kitchen Assistant to join our team!** **Position Summary**: The Kitchen Assistant is responsible for assisting with the daily activities in the kitchen. This includes closing the kitchen, prepping food, cleaning, organizing, and maintaining inventory. The Kitchen Assistant will work to ensure that all dishes...