Import Seafreight Coordinator

4 weeks ago


Basildon, Essex, United Kingdom First Choice Staff Full time

Job Summary: We are seeking a skilled Import Seafreight Clerk to join our team at First Choice Staff.

Key Responsibilities:

  • Provide exceptional customer service to customers, including arranging shipments and deliveries, invoicing, and other functions as required.
  • Prepare pre-alerts, liaise with customers to prepare work-files, and create work-files for the customs team to complete entries on.
  • Keep origin offices informed regarding any issues on shipments, track and trace all shipments, and obtain pins from carriers for haulage.
  • Arrange deliveries with hauliers, manage KPI's for key accounts, complete delivery checks, and pass invoices to the account department for payment.

About the Role: This role involves heavily interacting with queries on a day-to-day basis, managing all communication related to work-files, and ensuring shipments are not left pending for too long. The successful candidate will be responsible for ensuring timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Import Department.

Requirements: The ideal candidate will have a strong understanding of import seafreight operations and excellent communication skills. Salary is based on experience, c£30k.



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