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IT Support Specialist
2 months ago
At ZIGUP, we're excited to offer a unique opportunity as an experienced IT Support Specialist focused on Identity and Access Management (IAM). This role is based in our Darlington office and involves delivering first-line IT support to end-users across the business. Your primary responsibilities will include processing requests for creating, updating, or removing Active Directory accounts.
This position requires you to work closely with our service desk team and perform ad hoc duties when required. You'll start with 24 days of annual leave, increasing to 26 days after serving, along with the flexibility to buy or sell up to 5 extra days annually. Our benefits package also includes public holidays and a birthday day off.
We prioritize employee wellbeing and offer a range of benefits, including employer contributions of 5% towards your pension, free life assurance, and a save-as-you-earn scheme. Additionally, you'll have access to discounts and cashback through our Benefits App at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.
To succeed in this role, you should be highly customer-focused, demonstrating a deep understanding of Governance policies and the importance of compliant User administration. You must project a positive, friendly, and professional image while working independently as part of a team.
The estimated salary for this position is £40,000 - £55,000 per annum, depending on experience, location, and qualifications. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.