Cloud Telephony Solutions Specialist
4 weeks ago
About the Role:
We are seeking a highly skilled Sales and Operations Manager to join our team at PHMG. As a Sales and Operations Manager, you will be responsible for managing a portfolio of clients and providing them with exceptional customer service.
Key Responsibilities:
- Engage in targeted outreach to warm prospects daily, including CEOs and key decision-makers.
- Establish instant rapport with clients, demonstrating your ability to connect and communicate effectively, emphasizing the technical advantages of our cloud telephony solutions.
- Demonstrate an expert-level understanding of cloud telephony, effectively communicating technical benefits to existing clients.
- Work collaboratively across various teams to deliver top-quality technical solutions that exceed clients' expectations.
- Deliver industry-leading customer service to ensure a continuous improvement in client satisfaction.
Measures of Success:
- Proven experience in an outbound technical sales role or targeted Account Management role.
- Ability to efficiently prioritize tasks, manage time, and thrive in a competitive, fast-paced environment.
- Solid understanding of the technical aspects of the cloud telephony.
- Proven ability to identify challenges, devise effective solutions, and navigate complexities inherent in the technical sales process.
- A strong focus on achieving and exceeding targets, coupled with a strategic approach to leveraging warm leads.
What You'll Get in Return:
- Competitive salary and rewards.
- Career development and progression directly linked to your performance.
- Free gym membership at PureGym from time served.
- All expenses paid company events in sought-after venues.
- Birthday time off to celebrate.
- On-site barber and beautician.
- Exciting social scene and lively atmosphere.
- Creative, spacious offices with breakout areas and bar.
- Fundraising initiatives for our registered charity – the PHMG Foundation.
- Cycle to work scheme.
- Smart pension scheme.
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