Cloud Telephony Solutions Specialist

4 weeks ago


Manchester, United Kingdom PHMG Full time

About the Role:

We are seeking a highly skilled Sales and Operations Manager to join our team at PHMG. As a Sales and Operations Manager, you will be responsible for managing a portfolio of clients and providing them with exceptional customer service.

Key Responsibilities:

  • Engage in targeted outreach to warm prospects daily, including CEOs and key decision-makers.
  • Establish instant rapport with clients, demonstrating your ability to connect and communicate effectively, emphasizing the technical advantages of our cloud telephony solutions.
  • Demonstrate an expert-level understanding of cloud telephony, effectively communicating technical benefits to existing clients.
  • Work collaboratively across various teams to deliver top-quality technical solutions that exceed clients' expectations.
  • Deliver industry-leading customer service to ensure a continuous improvement in client satisfaction.

Measures of Success:

  • Proven experience in an outbound technical sales role or targeted Account Management role.
  • Ability to efficiently prioritize tasks, manage time, and thrive in a competitive, fast-paced environment.
  • Solid understanding of the technical aspects of the cloud telephony.
  • Proven ability to identify challenges, devise effective solutions, and navigate complexities inherent in the technical sales process.
  • A strong focus on achieving and exceeding targets, coupled with a strategic approach to leveraging warm leads.

What You'll Get in Return:

  • Competitive salary and rewards.
  • Career development and progression directly linked to your performance.
  • Free gym membership at PureGym from time served.
  • All expenses paid company events in sought-after venues.
  • Birthday time off to celebrate.
  • On-site barber and beautician.
  • Exciting social scene and lively atmosphere.
  • Creative, spacious offices with breakout areas and bar.
  • Fundraising initiatives for our registered charity – the PHMG Foundation.
  • Cycle to work scheme.
  • Smart pension scheme.


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