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Ashford, Kent, United Kingdom Givaudan Full time
Quality Assurance Lead - Fine Fragrance

Givaudan is a global leader in the creation of fragrances and flavors. We are seeking a highly skilled Quality Assurance Lead to join our team in the Fine Fragrance division.

About the Role:

The Quality Assurance Lead will be responsible for ensuring the safety, compliance, and quality of our products. This will involve managing and coordinating problem-solving and investigations into customer complaints and internal non-conformances. The successful candidate will also be responsible for communicating and reporting on investigation findings to internal and external customers.

Key Responsibilities:

  1. Manage and coordinate problem-solving and investigations into customer complaints and internal non-conformances.
  2. Communicate and report on investigation findings to internal and external customers.
  3. Be the single Point of Contact (SPOC) for communicating with partners.
  4. Analyze and interpret CI/performance indicators/improvement project data, define and propose improvements. Complete approved actions.
  5. Support the daily coordination of the Fine Fragrance Validation team.
  6. Provide support to the QA Manager by performing analysis and interpretation/trending of reported data from multiple sources.
  7. Lead and implement assigned actions related to quality assurance requirements.
  8. Demonstrate and provide a good level of knowledge and interpretation of quality-related policies, standards, procedures, and requirements in daily work life.
  9. Provide quality-related training to the function.
  10. Induction training and subsequent training for less experienced QA officers/internal auditors/staff in operations and all other site functions.
  11. Provide guidance to your team regarding the update of their departmental manuals, procedures, and SOPs.
  12. Promote quality principles and culture, being visible, walking the floor, participating in SOED/VPM meetings in multiple tasks.

Requirements:

  1. Vocational Diploma in an appropriate technical field.
  2. University degree.

Desirable:

  1. Overall work experience of 5+ years in a similar position.
  2. 1 to 2 years of coaching experience preferred.

About Givaudan:

Givaudan is a global leader in the creation of fragrances and flavors. We are committed to building an inclusive environment where everyone impacts our world. Diversity drives innovation and creates closer connections with our employees, customers, and partners. We are committed to making a positive difference on billions of people.