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Customer Service Coordinator
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Customer Service Coordinator
2 months ago
About the Role
We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Trusted Recruiter Ltd.
Key Responsibilities
- Provide exceptional customer service via phone and email, responding to technical queries and enquiries in a timely and professional manner.
- Support with stock movements, including receiving, storing, and dispatching products.
- Process returns, pack, and generate invoices for customers.
- Coordinate shipping with couriers and ensure timely delivery of products.
- Conduct regular stocktakes to maintain accurate inventory levels.
Requirements
- Experience working with CRM systems, preferably Zoho.
- Excellent communication skills, with the ability to effectively interact with elderly customers.
- Basic Microsoft knowledge and proficiency in using office software.
What We Offer
A competitive salary of £25k-£26k, a pension scheme, and 25 days of annual leave.
