Senior Business Improvement Specialist

13 hours ago


Manchester, New Hampshire, United Kingdom Arrow Global Group Full time
Job Title: Senior Business Improvement Specialist

About the Job:

As a Senior Business Improvement Specialist at Arrow Global Group, you will play a critical role in driving business process innovation and delivering high-impact projects. We are seeking an experienced Senior Business Analyst to lead efforts in analysing business process improvements and design effective solutions.

This role involves taking ownership of requirements gathering, solution design, and guiding junior team members. You will perform gap analyses, create detailed workflows or process maps, and facilitate workshops to foster team collaboration.

You will partner with technical teams to design and evaluate solutions, define success metrics, and conduct post-implementation reviews. Additionally, you will conduct data analysis to identify trends and create dashboards and reports to present key insights.

Key Responsibilities:

  1. To lead efforts in business process improvement and design effective solutions
  2. To take ownership of requirements gathering, solution design, and guide junior team members
  3. To perform gap analyses, create detailed workflows or process maps, and facilitate workshops to foster team collaboration
  4. To partner with technical teams to design and evaluate solutions, define success metrics, and conduct post-implementation reviews
  5. To conduct data analysis to identify trends and create dashboards and reports to present key insights

Requirements:

  • 5-7 years of experience in business analysis or similar roles, preferably within financial services
  • Strong analytical and problem-solving abilities
  • Expertise in business process modeling and data visualisation tools
  • Familiarity with Agile/Waterfall methodologies and tools like JIRA, Confluence, Visio, Tableau, Power BI, or SQL
  • Exceptional communication and presentation skills
  • Strong Leadership and adaptability to changing business environments

Salary: $170,000 per annum

Benefits:

  • Flexible working arrangements to maintain a healthy work-life balance
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment


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