Cafe Bar Team Leader

2 weeks ago

Bristol, Bristol, United Kingdom Bannatyne Full time
About the Role

We are seeking a highly motivated and customer-focused Cafe Bar Supervisor to join our dynamic team. As a key member of our management team, you will be responsible for providing exceptional service to our members and guests, ensuring a high standard of service delivery, and contributing to the overall success of our Cafe Bar.

Key Responsibilities:

  • Supervise and coordinate the activities of the Cafe Bar team to ensure seamless service delivery.
  • Provide exceptional customer service, responding to customer feedback and concerns in a professional and courteous manner.
  • Ensure compliance with food safety and hygiene standards, maintaining a clean and safe environment for customers and staff.
  • Assist in the development and implementation of marketing strategies to promote the Cafe Bar and increase sales.
  • Collaborate with the management team to achieve business objectives, including revenue growth and customer satisfaction.

About the Company

Bannatyne is a leading health club and spa operator, dedicated to providing a positive and inclusive culture for our employees and members. We offer a range of benefits, including free membership to our premium Health Clubs, discounted products and services, and opportunities for career progression.

What We Offer:

  • FREE membership to our premium Health Clubs
  • 50% discount in our cafe bar (including on-site Starbucks products)
  • 30% discount on Grenade products purchased in our cafe bar
  • 30% discount on spa treatments and 20% discount on products
  • Up to 50% discounted overnight stays at any of the Bannatyne Hotels
  • Access to our benefits hub including high street and entertainment saving vouchers
  • Refer a friend incentive scheme
  • Employee Assistance Programme (Free 24hr personal support service)

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