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Exams Coordinator

2 months ago

Stevenage, Hertfordshire, United Kingdom North Hertfordshire College Full time
Job Summary

We are seeking a highly organized and detail-oriented Exams Coordinator to join our team at North Hertfordshire College. As a key member of our Exams team, you will play a crucial role in ensuring the smooth operation of our public exams and assessments.

Key Responsibilities
  • Assist with the planning, organization, and administration of all aspects of public exams and assessments.
  • Ensure the accurate and timely processing of all data relating to the management of student records across all funding streams.
  • Take part in the collection, checking, inputting, and submission of data using in-house databases and external systems.
  • Support the maintenance of the exams timetable, including the timely processing of on-demand exam and invigilator bookings.
  • Respond to enquiries from current and former students and support curriculum teams with queries from prospective applicants.
  • Act as a key point of contact to customers for the Exams functions, including with regards to timetables and registers, exams entries, and fees.
  • Working with other team members to ensure the maintenance and security of exams papers, including preparing exam packs and collating exam papers.
  • Undertake Exam-related staff inductions and training as and when required.
  • Actively participate as a full member of the Exams teams, working closely with colleagues, managing workloads, and attending all team meetings as determined by your line manager.
  • Participate in all training on the relevant data systems used in the delivery of the role, ensuring full compliance and accurate use of the systems and processes.
  • Undertake some evening and weekend work as and when required.
  • Provide exceptional customer service to all staff, students, and college visitors.
Requirements
  • Excellent organizational skills, including the ability to work independently, plan, prioritize, and work effectively under pressure.
  • Excellent communicator, possessing the ability to communicate with many people on many different levels.
  • Experience of working in administration and a customer-focused environment.
  • The post holder should hold a level 2, or above, in Numeracy and Literacy.
  • Knowledge and experience of Microsoft Office applications.
  • A proactive approach to resolving problems and queries.
What We Offer
  • Contributory pension scheme.
  • A range of benefits, including a salary of up to £22,070.