Windows Server Professional
3 weeks ago
Nichols Digital Ltd is currently seeking a skilled Windows Server Professional to join our team. As a 2nd Line Support Engineer, you will be responsible for providing technical support and assistance to end-users for computer hardware, software, and network-related issues.
This role requires the individual to possess excellent problem-solving skills, a strong understanding of networking protocols (TCP/IP, DNS, DHCP, VPN), and experience with Windows/ Microsoft Server, VLAN, and O365. Any experience within the Educational sector or MSP would be highly desirable.
Responsibilities include:
- 1st, 2nd, and some 3rd line duties
- Windows Server administration
- O365 management
- Networking duties (LAN/VLAN)
- Set up and maintain network infrastructure, including routers, switches, firewalls, and wireless access points
- Install, configure, and maintain computer systems, peripherals, and software applications
- Perform routine maintenance tasks, such as system updates, backups, and security patches
- Troubleshoot hardware and software problems, diagnose issues, and implement solutions promptly
- Manage user accounts, permissions, and access rights in accordance with company policies
- Respond to IT support tickets and service requests
The estimated salary for this position is around £32,000 per annum, based on the Liverpool L1 / Ellesmere Port location. We are committed to supporting the growth and development of our employees, and we offer a range of benefits to support this goal.
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