Property Portfolio Manager

2 months ago


Liverpool, Liverpool, United Kingdom Entwistle Green Full time
Property Portfolio Manager Job Description

About the Role:

We are seeking a highly skilled and motivated Property Portfolio Manager to join our team at Entwistle Green. As a Property Portfolio Manager, you will be responsible for managing a portfolio of properties, building relationships with internal colleagues and customers, and providing a first-class service to our tenants and landlords.

Key Responsibilities:

  • Coordinate urgent and routine repairs and maintenance
  • Liaise with tradespeople and contractors, keeping customers up to date
  • Organise safety inspections and manage remedial works
  • Liaise with landlords following regular property visits
  • Assist customers with general tenancy queries
  • Carry out weekly partnership calls with colleagues and welcome calls with new customers
  • Deal promptly and courteously with communication from landlords, tenants, contractors, and internal partners
  • Provide a first-class service to maximise customer retention
  • Ensure personal and team deadlines are met, service levels maintained, and KPIs achieved

About You:

We are looking for a Property Portfolio Manager who is passionate about delivering exceptional customer service, has excellent organisational skills, and can build rapport with our tenants and landlords. You will need to be a confident communicator, both verbally and in writing, have strong time management skills, and be able to prioritise your workload.

What We Offer:

  • 23 days annual leave increasing with length of service
  • Pension scheme
  • Full training, support, and guidance
  • Excellent career progression opportunities throughout the business
  • Outstanding discounts across retail, entertainment, travel, and health
  • Wellness benefits, we are part of the wellness charity – MIND

Why Join Us?

At Entwistle Green, our passion for property and strong focus on people set us apart. We offer a fun and positive work environment, and our size and scale could open up huge opportunities for you to broaden your skills or progress upwards to take on more responsibility.



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