Technical Service Manager
4 weeks ago
As a Major Incident Resolution Lead at Deltra Group, you will be responsible for overseeing Incident and Problem Management processes. This role involves directly managing all major incidents in collaboration with technical leads, with a focus on enhancing service reliability and employee productivity by identifying and implementing improvements through Experience Level Management.
You will provide clear guidance to the Incident and Problem Management teams and ensure seamless integration with Request, Change, and Release Management processes. The role holder must maintain a strong working knowledge of these processes to cover the full suite of core processes when needed. You will also be required to provide out-of-hours, on-call Major Incident Management as part of a rota.
This role requires prior experience in Major Incident Management in a similar environment and a desire for greater autonomy and variety in your work. Key skills and experience include:
- Proven experience managing major system failures with strong diagnostic skills.
- Proficient in analyzing technical information to resolve incidents swiftly.
- Deep knowledge of Incident, Problem, and Change Management.
- Effective handling of complex IT issues.
- Skilled in risk management and post-incident reviews.
- Experience with continuous improvement for system stability.
- Proficient in PowerBI, ServiceNow, and MS Products for reporting.
- Familiarity with cloud services and incident management.
- ITIL v3/4 foundation level certified, Experience Level Management certification preferred.
- Experience supporting a large user base (~8,000 users).
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Technical Service Specialist
2 weeks ago
London, Greater London, United Kingdom Rise Technical Recruitment Full timeAre you looking to break into the engineering industry as a Field Service Engineer? This exciting opportunity with Rise Technical Recruitment offers full training and support to develop your skillset.The role involves installation, maintenance, and service of specialist IT and Electromechanical products, providing excellent customer service to clients. With...
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Technical Training Manager
2 weeks ago
London, Greater London, United Kingdom Professional Technical Ltd Full time £52,500Job Title: Technical Training ManagerAbout the Company:Professional Technical Ltd is a leading loading bay and shutter manufacturer with a strong commitment to training and development. We are seeking an experienced Technical Training Manager to join our team.Salary:£52,500 - £65,000 per annumJob Description:We are looking for a skilled Service Manager to...
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Technical Service Expert
2 weeks ago
London, Greater London, United Kingdom Professional Technical Ltd Full timeCompany Overview:The company is a global leader in manufacturing, based in the UK with an impressive head office and training facility. Due to continued expansion, they are seeking a Technical Service Engineer to join their team.
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Technical Services Manager
3 days ago
London, Greater London, United Kingdom Scania (Great Britain) Limited Full time**Job Overview**We are seeking a highly experienced Technical Services Manager to join our team at Scania GB in Banbury. As a Technical Services Manager, you will be responsible for managing a team of technicians and ensuring that all technical services are delivered to the highest standard.You will have extensive experience in the HGV sector and excellent...
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Technical Services Manager
2 weeks ago
London, Greater London, United Kingdom Forvis Mazars Full timeAbout the Role:We are seeking a highly experienced Technical Services Manager to join our team at Forvis Mazars. As a key member of our Technical Services team, you will be responsible for delivering stable and sustainable services, driving transformation and digital growth to enable business capabilities while maintaining high levels of service and...
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Technical Services Manager
2 weeks ago
London, Greater London, United Kingdom ISG Full timeJob Title: Technical Services ManagerWe are seeking a highly skilled Technical Services Manager to join our team in London.About the Role:The successful candidate will have proven post-qualification design or project management experience and good knowledge of mechanical and electrical engineering services.Key Responsibilities:Provide technical support for...
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Technical Services Manager
4 weeks ago
London, Greater London, United Kingdom Mapletree Full timeJob Title: Assistant Manager, Technical Services, United KingdomJob SummaryMapletree is seeking an experienced Assistant Manager, Technical Services to lead the maintenance, repair, and renovation of mechanical and electrical systems in our United Kingdom-based buildings.The ideal candidate will have a strong background in engineering and a minimum of 5...
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Technical Operations Manager
5 days ago
London, Greater London, United Kingdom Professional Technical Ltd Full timeAre you a seasoned professional looking to take the next step in your career? Professional Technical Ltd is seeking a highly skilled Service Manager to join our team. As a key member of our operations team, you will be responsible for training and mentoring technicians within the M25 area.The ideal candidate will have previous experience as a Door Engineer...
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Service Manager
2 weeks ago
London, Greater London, United Kingdom Professional Technical Ltd Full timeJob DescriptionWe are seeking an experienced Service Manager to join our team at Professional Technical Ltd. As a key member of our operations team, you will be responsible for leading and training other technicians within the M25 area, as well as completing new employee inductions.The ideal candidate will have a strong background in door engineering and...
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Technical Services Manager
4 weeks ago
London, Greater London, United Kingdom Wates Group Full timeAbout the Role:We are seeking an experienced Technical Services Manager to join our team at Wates Group. As a key member of our operations team, you will be responsible for the oversight of Hard FM Services Operations, ensuring that our appointed M&E Service Partner delivers effective asset management into M&E and Building Fabric.This role will involve...
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Technical Project Manager
2 weeks ago
London, Greater London, United Kingdom Service Care Solutions Ltd Full timeAbout This RoleWe are seeking an experienced Technical Project Manager to join our team at Service Care Solutions Ltd, supporting the Metropolitan Police in CTPHQ (Counter Terrorism Policing Headquarters).This is a unique opportunity to contribute to critical projects that support counter-terrorism efforts.Project Management: Manage project plans, understand...
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Senior Technical Specialist
2 weeks ago
London, Greater London, United Kingdom Rise Technical Recruitment Full timeAre you a mechanically-minded professional seeking to upskill and progress your career in a vital industry? A leading specialist company, Rise Technical Recruitment, is currently recruiting for the role of Senior Technical Specialist - Waste Management.This challenging position offers opportunities to enhance your technical skills and advance your career,...
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Administrative Services Manager
2 weeks ago
London, Greater London, United Kingdom Moody's Investors Service Full timeAbout the JobWe are seeking a highly skilled and experienced Administrative Services Manager to join our team at Moody's Investors Service. This is an exciting opportunity to work with a leading provider of credit ratings and research, based in London.Job DescriptionLead calendar management and travel planning for senior executives, ensuring efficient and...
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Service Excellence Manager
5 days ago
London, Greater London, United Kingdom Professional Technical Ltd Full timeJoin us at Professional Technical Ltd as a Service Manager and take the opportunity to develop your career in a dynamic and fast-paced industry. As a key member of our operations team, you will be responsible for training and mentoring technicians within the M25 area.We are looking for a highly skilled individual with previous experience as a Door Engineer...
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Technical Support Services Manager
2 weeks ago
London, Greater London, United Kingdom Hays Technology Full timeJob Title: Technical Support Services ManagerThe Technical Support Services Manager at Hays Technology oversees a team of technical support specialists, providing guidance, coaching, and leadership to ensure excellent service delivery. This role requires strong technical expertise, excellent communication skills, and strategic thinking.Key Responsibilities:-...
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Technical Refrigeration Service Manager
2 weeks ago
London, Greater London, United Kingdom Arcus FM Limited. Full time**Job Description:**We are recruiting a highly skilled Technical Refrigeration Service Manager to join our team in Greater London. As a Technical Refrigeration Service Manager, you will be responsible for providing exceptional facilities management services to retail clients, with a focus on technical refrigeration maintenance.The ideal candidate will have a...
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Senior Technical Services Manager
1 month ago
London, Greater London, United Kingdom Eden Brown Full timeWe are seeking a highly skilled Technical Services Manager to join our team at Eden Brown. As a key member of our construction team, you will be responsible for managing and overseeing the technical aspects of construction projects, ensuring that all building services are delivered to the highest standards.Key ResponsibilitiesProject Coordination: Lead the...
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Senior Technical Service Manager
2 weeks ago
London, Greater London, United Kingdom State Street Corporation Full timeState Street Corporation is seeking an experienced Senior Technical Service Manager to join its IT Operations team. This role is critical in ensuring the delivery of high-quality technical services to our clients. The successful candidate will be responsible for managing a team of technical service managers, providing business/functional support for...
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Technical Support Analyst
2 weeks ago
London, Greater London, United Kingdom Service Care Legal Full timeCompany OverviewWe are a dynamic and forward-thinking financial advisory firm, committed to delivering exceptional service to our clients.Job SummaryThis role requires a skilled Technical Financial Assistant to support our Paraplanners in research, new business implementation, and data management.Main Responsibilities• Analyze complex data to inform...
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Technical Services Manager Assistant
1 month ago
London, Greater London, United Kingdom Solution Search Limited Full timeAt Solution Search Limited, we are seeking an experienced Assistant Technical Services Manager to join our team and support the Technical Director across various commercial office projects. The ideal candidate will possess strong technical knowledge and skills, with a background in M&E and experience in a Main Contractor or Sub Contractor environment. Key...