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Residential Site Manager

1 month ago

London, Greater London, United Kingdom iQ Student Accommodation Full time
Job Summary

We are looking for an experienced Residential Site Manager to join our team. As Residential Site Manager, you will be responsible for the day-to-day management of our accommodation site, ensuring exceptional student experiences and driving business performance.

Key Responsibilities:
  • Site Operations: Manage site operations, including maintenance, repairs, and inventory management.
  • Customer Service: Deliver exceptional customer service, responding to resident concerns and issues promptly.
  • Financial Management: Manage site budgets, monitoring expenses and ensuring financial stability.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a safe working environment.
Requirements:
  • Management Experience: Proven track record of managing teams and achieving business results.
  • Operational Knowledge: Strong understanding of accommodation management, customer service, and operational processes.
  • Communication Skills: Excellent verbal and written communication skills, with ability to build relationships with stakeholders.
What We Offer:
  • Salary: £50,000 - £60,000 per annum, depending on experience.
  • Benefits: 25 days annual leave, plus bank holidays; birthday off; discretionary bonus scheme; pension matching up to 8%; life assurance; season ticket loan; cycle to work scheme; gym discounts.