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Laboratory Administrative and Clerical Officer
2 months ago
About the Role
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in the Histology Office. As a key member of our department, you will play a vital role in supporting the day-to-day operations of our laboratory.
Key Responsibilities
Inputting patient details and results onto our laboratory computer system, ensuring accuracy and attention to detail.
Managing and tracking patient records, including requests, dispatches, and mail distribution.
Providing exceptional customer service through telephone duties, including making and receiving calls, transmitting confidential results, and complex sensitive information to hospital clinicians, GPs, and external agencies.
Generating computer reports, performing photocopying and filing duties, and pulling and collating patient information for MDT meetings.
About Us
We are a busy department with a combined workload of around 55,000 for histology and 7,000 for Royal Berks and Wexham Park Hospitals. We have full UKAS accreditation and are committed to providing high-quality services to our patients and stakeholders.
Requirements
- Numeracy and literacy as demonstrated by GCSE or equivalent in English and Maths.
- Experience of database systems, including data input/entry/retrieval.
- Previous NHS experience is desirable.
What We Offer
We offer a dynamic and supportive work environment, with opportunities for personal development and growth. If you are a motivated and organized individual with excellent communication and team working skills, we encourage you to apply for this exciting opportunity.
