Technical Support Professional
1 week ago
Overview:
">MrLender is a dynamic and growing company that requires a skilled IT Infrastructure Specialist to join our team. We offer a competitive salary and a range of benefits, including a pension scheme, healthshield, eye test/glasses reimbursement scheme, last working day lunch paid for by the company, and various team and personal reward incentives.
Job Requirements:
">We are looking for a Technical Support Professional who has hands-on experience with Windows Server, Active Directory, Office 365, Exchange online, and Azure AD. The successful candidate will also possess excellent networking skills, including DNS, DHCP, TCP/IP, firewalls, and switch management.
As a Technical Support Professional, you will be responsible for providing technical support and preventative maintenance for all office systems. This includes updating Service Desk calls with progress notes, detailing progress on tasks for both end-users and other team members.
You will also be required to resolve complex hardware/software problems, administer Office 365, Exchange online, Azure AD, and PowerShell, and perform installations, configurations, and setting up of servers, workstations, and mobile devices.
This is a fantastic opportunity for someone with a good grounding in IT support to enter our company's small IT team at a pivotal point of our growth. As a Technical Support Professional, you will have the chance to build your knowledge and experience within all aspects of IT support and develop targeted experience in specific disciplines.
Responsibilities:
- Provide technical support and preventative maintenance for all office systems
- Update Service Desk calls with progress notes, detailing progress on tasks for both end-users and other team members
- Resolve complex hardware/software problems
- Administer Office 365, Exchange online, Azure AD, and PowerShell
- Perform installations, configurations, and setting up of servers, workstations, and mobile devices
Requirements:
- Hands-on experience with Windows Server, Active Directory, Office 365, Exchange online, and Azure AD
- Excellent networking skills, including DNS, DHCP, TCP/IP, firewalls, and switch management
- At least 2 years' experience in 1st and 2nd line IT support
- Good knowledge and working experience with Microsoft O365 and Microsoft Azure
- Credible knowledge/experience of supporting Active Directory, Group policies in a hybrid 2023/azure AD environment
- Working knowledge or experience in supporting virtual infrastructure and systems namely Hyper-V
- Working knowledge of backup solution/systems
Salary: £35,000 - £45,000 per annum (dependent on experience)
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