Customer Service Representative

1 day ago


Grimsby, North East Lincolnshire, United Kingdom Loblaw Companies Limited Full time
Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service, processing transactions accurately, and ensuring the overall shopping experience meets our high standards.

About Us

Loblaw Companies Limited is committed to delivering a food experience that goes beyond the shopping list. Our exceptional service and high-quality food are at the heart of everything we do.

Key Responsibilities

  • Provide Excellent Customer Service: Assist customers with general questions, maintain a positive environment, and resolve any issues in a timely manner.
  • Process Transactions Accurately: Scan products, process customer transactions using debit, credit, cash, and gift cards, and ensure accurate order fulfillment.
  • Communicate Effectively: Contact customers to confirm order accuracy or inquire about product substitutions, and provide clear and concise information to customers.

Requirements

  • No prior experience required; we provide comprehensive training to set you up for success.
  • Flexibility to work a variety of hours, including days, evenings, nights, and weekends.
  • Able to move up to 50lbs and be in constant mobility for an entire shift.

What We Offer

  • A competitive estimated salary range of $15-$20 per hour.
  • A dynamic and supportive work environment.
  • Opportunities for growth and development within our organization.


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