Homelessness Prevention Specialist
2 weeks ago
Location: South West Region
Salary: £35,000 - £40,000 per annum
Job Type: Full-time
This role is an exciting opportunity for a dedicated professional to join our team in the South West region. As a Homelessness Prevention Specialist, you will play a vital role in assisting individuals and families threatened with homelessness to resolve their housing difficulties and retain their existing homes.
You will be responsible for assessing and discharging the council's duty to homeless customers, actively contributing to the achievement of the council's strategic objectives, and implementing the council's Homelessness Strategy.
Key Responsibilities:
- Provide comprehensive person-centred advice and advocacy on housing rights, income maximisation, financial management, and relevant support services.
- Ensure that good quality housing advice is given to customers to prevent homelessness and enable applicants to sustainably resolve their own housing difficulties through a jointly agreed regularly reviewed Personalised Housing Plan.
- Liaise with private and social landlords to maximise homelessness prevention by mediating and negotiating on behalf of customers in receipt of a notice to quit.
- Take proactive interventions with customers to confirm details of their situation and prevent loss of accommodation wherever possible.
Requirements:
- A good standard of general education including a demonstrably good level of numeracy and literacy.
- An in-depth working knowledge of the Housing Act 1996 part VII (as amended by the Homelessness Act 2002, Localism Act 2011, and the Homelessness Reduction Act 2017).
- A minimum of one year's experience in a similar public-facing role working with homelessness and vulnerable clients or a similar challenging client group.
- Effective negotiation skills sufficient to persuade clients and agencies to pursue unpopular courses of action.
- The ability to maintain enthusiasm and creativity in a challenging environment.
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