Cyber Security Incident Manager
11 hours ago
Job Summary:
We are seeking a highly skilled Cyber Security Incident Manager to join our team at Global Payments. As a key member of our Security Operations organization, you will play a vital role in the day-to-day management of critical security incidents and post-incident activities.
About the Job:
This is an exciting opportunity to work in a fast-paced and complex industry. As a Cyber Security Incident Manager, you will coordinate containment, eradication, and post-incident activities for critical cyber security incidents. You will be responsible for engaging with key stakeholders for any Root Cause Analysis (RCA) and post-incident activity, ensuring we have reduced the chances of incident recurrence and assessed the efficiency of our incident response techniques and procedures.
Key Responsibilities:- Manage post-incident activity to include scheduling and chairing Post Incident Reviews (PIR), the documentation of Root Cause Analysis, and the tracking of actions to prevent incident recurrence.
- Provides 24x7 on-call incident management support on rotation for critical security incidents.
- Stays up to date with new and emerging threats that can affect the organisation's information assets, third-party software/solutions, IT configuration changes, and network/system.
- Provides executive-level written communication during incident response for inquiries related to security incidents or assigned cases.
- Collaborates with vulnerability management and development teams to ensure timely remediation of vulnerability findings reported through the Bug Bounty Program or where rapid vulnerability remediation is required leveraging incident management procedures.
- Works closely with Risk Management teams to document identified risks and issues highlighted through post-incident or root cause analysis activities.
- Relevant Experience or Degree in: Bachelor's degree in Computer Science, Info Security, or related field. Or relevant work experience in a related field.
- Typically Minimum 2 Years Relevant Experience with Incident Management and/or Information Security.
- Knowledge of network operations or engineering or system administration on Unix, Linux, MAC (Message Authentication Code), or Windows; common security operations, intrusion detection systems, Security Incident Event Management systems, Penetration Testing, Web Application assessment, Secure Coding practices, Cloud Technologies.
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