IT Support Specialist
20 hours ago
We are seeking a highly skilled and motivated IT Support Specialist to join our team at the University of Bath. As a key member of our standard support team, you will play a vital role in providing exceptional IT services to our students and staff.
As an IT Support Specialist, you will be responsible for resolving technical issues and providing advice on a wide range of hardware, including audio visual equipment, operating systems, and software. You will also investigate and provide basic hardware and audio visual repairs, assist with the build and deployment of DDaT supported equipment, and help develop our knowledge base and self-help guides.
This is a fantastic opportunity to develop your career in IT and AV, and we are looking for someone who is passionate about problem-solving and delivering great support. You will have excellent customer service skills, a strong understanding of operating systems and audio visual equipment, and experience using common office software.
We are committed to creating an inclusive and equal assessment process, and we encourage applications from all backgrounds and communities. If you are a motivated and enthusiastic individual who is looking for a new challenge, we would love to hear from you.
About You- You will have a strong understanding of one or multiple operating systems, including Windows, MacOS, Linux, mobile platforms, and/or Audio Visual equipment.
- You will have experience using a variety of common office software and be able to communicate effectively with a wide range of people.
- You will be self-motivated and able to work alone, in a team, or with your peers, with excellent interpersonal skills and the ability to multitask and prioritize effectively.
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