Operations Assistant Trainee
3 weeks ago
We are seeking a highly motivated and organized Trainee Operations Assistant to join our Gallery Services team. As a Trainee Operations Assistant, you will be responsible for performing general office tasks, answering incoming telephone calls, and assisting with responding to email correspondence.
Key Responsibilities:- Performing general office tasks, such as photocopying, filing, data entry & invoicing.
- Answering incoming telephone calls and taking detailed, accurate messages as necessary.
- Assisting with responding to email correspondence, as required.
- Supporting the Operations team as necessary (such as communicating delivery instructions, ensuring files are kept updated, monitor collection & delivery notes).
- Ensuring collection and delivery notes, commercial invoices and outgoing items and shipments are prepared.
- Ensuring job files are completed from start to finish, including quoting, costing & on-time invoicing.
- Ensuring cash collection from clients without credit accounts is arranged.
- Ensuring storage records are updated daily, quotes are prepared accurately and in a timely manner and achieving specified profitability/profit margin on each job file.
- Completing and arranging T-Forms for trucks and customs entries.
- Helping to organize weekly European truck schedule.
- Good knowledge of the English language, both verbal and written.
- Good numeracy skills.
- Ability to prioritize and organize own workload to tight deadlines.
- Good attention to detail.
- Strong problem-solving skills.
- Strong communication skills; the ability to communicate effectively at all levels.
- Be a team player across all departments.
- Good level of initiative to work without constant supervision.
- Sound knowledge of Microsoft Office; including Outlook, Word, Excel and Teams.
- Annual Leave;
- 28 days per annum (including 8 national holidays).
- Annual leave days increase with longevity.
- Additional discretionary leave given over Christmas period.
- Annual Salary Reviews & Performance Bonuses;
- £25k
- Salaries reviewed annually.
- Discretionary bonuses are awarded based on individual and company performance.
- Uniform;
- Full uniform & company phone provided (where required).
- Opportunities;
- An opportunity to progress your career across the business.
- Other benefits; (subject to eligibility/qualifying criteria)
- Salary Sacrifice Pension Scheme.
- Free access to an independent digital financial wellbeing platform & coach to help you manage and save your money.
- Cycle To Work Scheme - administered through 'Green Commute Initiative'.
- Electric Car Scheme - administered through 'The Electric Car Scheme'.
- Enhanced sickness pay.
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