Application Support Specialist

3 weeks ago


Windsor, Windsor and Maidenhead, United Kingdom Rocket Mortgage Canada Full time

You'll play a key role in ensuring the smooth operation of our application environments, collaborating closely with stakeholders to identify and resolve issues. This involves managing software licenses, conducting root cause analysis, and developing strategic plans for application capacity and demand.

Key Responsibilities:
  • Monitor software applications for optimal performance
  • Contribute to documentation and analysis of opportunities for improvement
  • Set up and manage administrator and service accounts
  • Collaborate with internal teams to ensure effective application support
  • 1 year of experience in application administration or a related field
  • 1 year of experience with system administration, including installation, configuration, and maintenance of applications
  • 1 year of server and network systems administration or similar experience
  • Knowledge of C# or PowerShell
  • Bachelor's degree in computer science, information technology, or a related field
  • Conceptual understanding of application monitoring and performance tuning implementation and management
  • Prior experience in collaborating with software development teams

Rocket Mortgage is a Detroit-based, publicly traded company with a mission to Help Everyone Home. We're known for our expertise in the mortgage industry and our commitment to innovation. We strive to create the best experiences for our clients from beginning to end.

At Rocket Mortgage, we offer career growth opportunities, amazing benefits, and the chance to work with leading industry professionals.



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