Technical Support Specialist

2 weeks ago


Birmingham, Birmingham, United Kingdom Additional Resources Ltd. Full time

Additional Resources Ltd. is seeking a highly skilled Technical Support Specialist to join their team.

About the Role

This full-time role offers a competitive salary of £23,690 - £25,550 per annum. The successful candidate will deliver technical support to multiple schools across the region, maintaining IT systems and ensuring the smooth operation of technology within each school.

Key Responsibilities:
  • Diagnose and resolve hardware, software, and network issues across multiple school sites.
  • Maintain and upgrade IT equipment, including servers, computers, and network devices.
  • Manage school networks, including WiFi systems, routers, and switches.
  • Deploy and support software applications, including Office 365, Windows Server, and Intune.
Requirements
  • At least 2 years of experience as an ICT Technician, IT Technician, or in a similar role.
  • Strong knowledge of IT infrastructure, including hardware, networking, and software.
  • Skilled in Microsoft Office 365, Windows Server, Intune, Active Directory, Google Workspace, NET2, and WiFi access points.


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