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Assistant Store Manager
2 months ago
About us: At Dreams Ltd, we strive to make work a special place to be, just like our customers' beds. As a leading bed retailer, we're passionate about our people and customers. Our team has been making bedtimes better since 1985, and we're owned by the world's largest bedding provider, Tempur Sealy. We sell 14,000 mattresses, bases, and headboards every week, making every day a dream come true. With over 200 stores nationwide, you'll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. If you're passionate about bed, sales, and customer satisfaction, Dreams could be the perfect place for you.
**What We Offer:**
- Competitive salary: £35,000 on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards.
- Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You'll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Progression: No matter where your dreams take you, we'll support your development with the opportunity to progress into different business areas as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New to enhanced maternity & paternity pay
**The Job:**
This role is a vital part of the management team in Watford. You will work closely with the Store Manager to help drive team engagement and maximise all sales opportunities. At Dreams, we are passionate about our people, so customers and colleagues are our top priority. With your help and guidance, the store team will make sure every customer finds their perfect bed.
**Key Responsibilities:**
- Assisting with the day-to-day management of the store team to increase sales and ensure the highest level of customer satisfaction.
- Playing a key role in creating a positive environment within your store, ensuring you and the team are regularly involved in business initiatives, sharing best practice and having fun.
- In the Store Manager's absence, you will proactively lead the team to achieve set goals, expectations and targets through effective coaching and training.
- Motivating and inspiring all of our valued dreamers.
- Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience.
**What We're Looking For:**
- Experience: You'll be able to demonstrate previous retail or commercial sales experience, preferably with some experience of store and team management.
- Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making.
- Motivated: You will be highly experienced at working to performance targets, leading by example to identify sales opportunities and achieve results.
- Inspirational: Your strong ability to lead will inspire and motivate your team.
- Communicator: Using your excellent communications skills, you'll be able to build rapport and establish great relationships with customers and colleagues.
- Customer-focused: Every day, you'll live our mission by putting our customers at the heart of everything you do.
