Hotel Revenue Operations Manager

2 days ago


Reigate, Surrey, United Kingdom N.E. Recruitment Full time
Job Title:

GBP 30,000 - GBP 35,000 per annum

About the Role:

This exciting opportunity for a highly motivated and experienced Reception and Revenue Manager is to manage the reception department to ensure a consistently high level of guest services is maintained. Overseeing the IDeaS Revenue Management System and managing systems such as Hotsoft PMS, Siteminder, GDS, Synxis, Lanyon RFP tool, etc.

Main Responsibilities:
  • Manage contracts with all online agents including Booking.com and manage own website booking engine.
  • Liaise with reception teams in all properties to ensure bookings are in line with pricing policies and address any system/agent issues.
  • Track performance and report on the Event Team results and liaise closely with events team to quote residential conference and events business.
Requirements:
  • Proven supervisory experience in a hospitality setting
  • Strong team player
  • Familiarity with hotel operations
  • Excellent communication and interpersonal skills
  • Revenue Management: 1 year (required)
What We Offer:

A competitive salary, plus an incentive-bonus scheme, Company pension and other benefits. A 40 hour week, working 5 days over 7, including weekends on a rota. This position requires someone who can work effectively under pressure, meeting deadlines and managing multiple tasks simultaneously.



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