Support Services Director

3 days ago


Pembroke Dock, United Kingdom Orbis Education and Care Full time

**Job Title:** Support Services Director

**Estimated Salary:** £40,000 - £50,000 per annum

We are seeking an experienced Support Services Director to lead our team at Orbis Education and Care. In this role, you will be responsible for coordinating the home's operations and ensuring that all staff members are supported to deliver high-quality care to our residents.

**Key Responsibilities:*

  • Lead the team with creative and innovative solutions to ensure seamless service delivery.
  • Support the Home Manager in achieving compliance with regulatory frameworks and organisational objectives.
  • Coordinate out-of-hours services and staff transitions.
  • Develop and implement strategies to improve resident outcomes.
  • Mentor new staff and coordinate their induction into the home.
  • Supervise staff and report on compliance.

**Required Skills and Qualifications:*

  • QCF Level 4 in Health & Social Care
  • At least 3 years' experience working in a care environment
  • At least 2 years' experience in a team leader or senior role
  • Good understanding of Positive Behaviour Support framework and Active Support model
  • Experience leading teams supporting individuals with learning disabilities and/or ASC and Challenging Behaviour
  • Able to work independently, meet targets, and supervise staff
  • Awareness of sector developments and best practices

**Benefits:*

  • Clear career progression opportunities
  • Valuable qualifications and training
  • Health plan and benefits package
  • 'Refer a friend' scheme and discounts through Blue Light Card
  • Equal opportunities employer with a commitment to diversity and inclusivity

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