Newham Council Library Support Role
3 days ago
Newham Council's ambitious library service is seeking a highly skilled and dedicated individual to join our team as a Senior Library Assistant.
**About the Role:**
This exciting opportunity is ideal for someone who is passionate about delivering a high-quality library service and making a positive impact on the local community. As a key member of our team, you will be responsible for providing excellent customer service, supporting library activities, and engaging with residents and stakeholders.
**Key Responsibilities:**
• Provide digital assistance and basic digital skills sessions to library users
• Support outreach activities and resident forums to promote library services and resources
• Assist with opening and closing buildings, including duty management responsibilities
• Develop and deliver engaging programs and activities for children and adults
• Collaborate with colleagues to promote library services and resources through social media and other channels
**Requirements:**
• Excellent customer service skills and experience working in a customer-facing role
• Strong communication and interpersonal skills, with ability to work effectively with diverse groups
• Ability to work independently and as part of a team, with a flexible attitude towards changing priorities
• Basic IT skills and ability to learn new software and systems quickly
• Good literacy, numeracy, and problem-solving skills, with attention to detail and accuracy
**Benefits:**
Newham Council offers a range of benefits to its employees, including:
• Competitive salary of £29,346 - £30,630 per annum
• Comprehensive training and development opportunities
• Generous holiday entitlement, including bank holidays
• Access to staff discounts and rewards schemes
• A supportive and inclusive work environment
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