Healthcare Navigator

1 month ago


Lincolnshire, United Kingdom Service Care Solutions - Healthcare Full time
Patient Success Advisor

Service Care Solutions - Healthcare is seeking a skilled Patient Success Advisor to join our team within a healthcare setting in Lincoln. As a trusted guide, you will play a crucial role in supporting potential patients as they embark on their ADHD diagnosis and treatment journey.

Key Responsibilities:
  • Communication and Relationship Building: Establish strong relationships with potential patients, creating a comfortable and supportive environment as they navigate the ADHD diagnosis and treatment process.
  • Initial Assessment Guidance: Guide potential patients through the initial assessment stage, ensuring they understand the process and feel prepared for what's next.
  • Treatment Plan Explanation: Clearly explain and upsell treatment plans after the assessment, helping patients make informed decisions about their care.
  • Enquiry Management: Take a proactive approach to enquiries, aiming to increase conversation rates and support patients throughout their journey.

About Service Care Solutions - Healthcare: We are a leading provider of healthcare services, dedicated to delivering high-quality support to our patients. As a Patient Success Advisor, you will be part of a dynamic team that is passionate about making a positive impact on people's lives.



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