Technical Operations Engineer

1 week ago


London, Greater London, United Kingdom First People Recruitment Full time

Salary: £32,000 - £44,000 per annum, depending on experience

We are looking for a Technical Operations Engineer to join our team in East London.

About the Role:

As a Technical Operations Engineer, you will be responsible for managing a variety of IoT / network (Data, Voice, Mobile services) alerts / reports and customer fault calls from internal technical divisions & customers.

  • You will investigate and troubleshoot issues related to solutions, network services, data centre, and products.
  • Contact and co-ordinate 3rd party suppliers, or other company resources, to help achieve trouble resolution.
  • You will notify the On Call Support/Line-Manager of issues which require escalation, customer complaints or requirements & new business opportunities.

Your responsibilities will include providing technical support, creating design and proposals for customers, and working closely with our team to achieve business objectives.

Key Skills and Qualifications:

  • Knowledge and proficiency in MS Office Excel, Word, PowerPoint and Visio.
  • Knowledge and proficiency in maintenance and installation of network infrastructure, Server or Virtualization.
  • Fluent English language skills required (Verbal and written).

Benefits:

  • Competitive salary up to £44,000
  • Shift allowance £1,300 per annum
  • Flexible working hours
  • Reliable time keeping and attendance
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