Care and Support Specialist

2 weeks ago


Southampton, Southampton, United Kingdom mayfair homecare Full time

About Mayfair Homecare

We are a national provider of high-quality care at home for adults, empowering individuals to stay within their own home and receive person-centered support. Our goal is to deliver the highest possible standard of care that truly meets the needs of our clients.

As a Care Coordinator, you will play a fundamental role in ensuring this happens every day by matching clients and carers based on availability, personality, and need. You will be responsible for supporting our Manager with business growth, building relationships with commissioners, professionals, clients, and family members, and providing excellent customer service.

We value our people and work together to achieve great outcomes for our clients. We look for like-minded individuals who want to make a difference in people's lives. If you have good customer service skills, strong organisational and admin skills, and are aligned to our values, we want to hear from you.

Main Responsibilities:
  • Building relationships with key stakeholders
  • Rota Management for our care packages
  • Responding efficiently to day-to-day changes in care packages
  • Providing excellent customer service

What We Look For:
  • Good communication skills
  • Strong organisational and admin skills
  • Someone aligned to our values
  • Previous care or care coordinator experience

This Is An Office-Based Role With Some Travel In The Local Area Required.

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