Freight Operations Coordinator
3 weeks ago
We are seeking an experienced and skilled Freight Operations Coordinator to assist in the day-to-day running of our freight office, providing exceptional customer service and ensuring smooth operations.
Job Responsibilities:- Process freight bookings, sales, and quotes with high accuracy and efficiency.
- Provide excellent customer service via telephone and email, resolving inquiries and concerns promptly.
- Manage shipping notes and create vessel manifests with attention to detail.
- Investigate invoice discrepancies and resolve issues effectively.
- Collaborate with a wider team and develop strong relationships with local businesses and customers.
- Coordinate with other freight offices to track and return freight as needed.
- Maintain an up-to-date bookings diary, moving freight bookings when necessary.
Requirements:
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- High level of organization and time management skills.
- Familiarity with freight operations and logistics.
- Excellent problem-solving and analytical skills.
- Demonstrated experience in a similar role or industry.
Working Conditions and Salary:
This is a 40 hour per week position, including weekends and Bank Holidays. The salary range for this permanent position is £25,000 - £30,000 per annum, depending on experience.
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