Service Advisor
4 weeks ago
Job Title: Service Advisor
Salary: £26,000 basic – £34,000 OTE
Hours: Monday to Friday 8am – 6pm, 1 in 4 Saturdays 8:30am – 12:30pm
Hawkfield Recruitment is working with a well-established dealer group in Oxford who are recruiting for an experienced Service Advisor. This is a customer-focused role that requires a team player who is ambitious and committed to providing an excellent working environment.
Responsibilities:
- Working alongside technicians to ensure the smooth running of the workshop
- Supporting the aftersales team
- Assisting with the day-to-day queries raised by the Retailer network around parts orders
- Loading the workshop diary
- Providing a knowledgeable, courteous, responsive, and efficient service expressing the brand
- Meeting and greeting the customer and identifying customers additional needs
- Upselling additional products and services
- Keeping the customer up to date with the progress of their vehicle
Requirements:
- Outgoing and friendly attitude
- Full UK Driving Licence
- 1 year of experience in a similar role (Dealership or Independent Workshop)
Benefits:
- Rewarding loyalty with up to 33 days holiday per annum
- Access to Per...
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