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Casual FOH Supervisor at Sodexo

2 months ago

London, Greater London, United Kingdom Sodexo Full time
Job Overview

We are seeking a highly motivated and experienced Casual FOH Supervisor to join our team at Sodexo. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our facilities.

Key Responsibilities
  • Team Leadership: Supervise a team of staff, manage and delegate tasks to ensure optimal service delivery.
  • Service Delivery: Provide exceptional customer service, ensuring a welcoming and efficient experience for guests.
  • Facilities Management: Maintain a clean and safe work environment, adhering to company health and safety standards.
  • Inventory Management: Sort and manage conference and bar supplies, silverware, and equipment.
  • Room Preparation: Set and reset rooms before and after use, including opening and locking up.
  • Communication: Collaborate with colleagues to ensure seamless service delivery and address any customer concerns.
Requirements
  • Previous Supervisory Experience: Proven track record of supervising a team and managing tasks.
  • Excellent Interpersonal Skills: Ability to build strong relationships with colleagues and customers.
  • Attention to Detail: Maintain high standards of cleanliness and organization.
  • Availability: Willingness to work early starts, evenings, and weekends as required.