Strategic Learning Facilitator
1 month ago
About the Role
We are seeking a highly skilled Strategic Learning Facilitator to join our team at Capita. This exciting opportunity will see you working closely with operational management and subject matter experts to deliver efficiency, effectiveness, improved quality, and better outcomes for our clients.
Key Responsibilities
- Develop strategic approaches to learning and coaching, leveraging data to drive quality improvement.
- Analyse operational needs, problems, and opportunities, providing recommendations for business process improvements.
- Work with stakeholders to implement change initiatives, ensuring effective communication and engagement.
- Present visual data and metrics to demonstrate the impact of your work, contributing to the development of business processes and projects.
- Proactively champion best practices, supporting the continuous improvement of operational teams.
- Maintain effective use of available systems to facilitate service improvement.
- Collaborate with management and business users to develop and enhance business processes, driving improvement and delivering key business projects.
About You
To succeed in this role, you will need:
- A proven track record of leading the strategic approach of learning facilitation and coaching, engaging stakeholders effectively.
- Experience leading projects and using initiatives to drive change, with a proactive approach to developing new learning approaches.
- Strong advocacy and influencing skills to increase development and engagement within teams.
- Previous quality assurance and continuous improvement experience within a learning delivery environment.
What We Offer
In return for your expertise, we offer a competitive basic salary of £60,000 - 80,000 per annum, depending on experience, along with:
- A comprehensive benefits package, including company matched pension, life assurance, cycle2work scheme, and generous paid leave.
- Access to our Employee Network Groups, representing every strand of diversity and promoting inclusivity.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
Join Our Team
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