Service Excellence Associate

2 weeks ago


Cardiff, Cardiff, United Kingdom Maximus Full time
Role Description
We're seeking a highly skilled and motivated Customer Service Advisor to join our team. As a key member of our service delivery team, you will be responsible for providing exceptional customer service, managing customer complaints, and maintaining accurate records. This is an exciting opportunity to work with a dynamic organization that delivers vital services to millions of people worldwide.

**Key Requirements:**
  • IT literacy with full working knowledge of MS Office Suite.
  • Excellent communication and interpersonal skills.
  • Ability to manage and resolve complaints.

**Working Conditions**: This role involves working in a fast-paced environment, handling multiple customer queries, and maintaining accurate records. If you're a proactive and organized individual with excellent communication skills, we encourage you to apply.

**Salary Estimate**: £22,000 - £26,000 per annum, based on experience.

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