Complaints Quality Manager
2 weeks ago
About ASC Connections
ASC Connections is a leading provider of advanced technologies to top-tier organizations. Our company is built on a foundation of innovation, quality, and customer satisfaction.
Job Summary
We are seeking a highly skilled Quality Director to join our team. As a key member of our leadership team, you will be responsible for driving quality excellence across our organization.
Key Responsibilities
- Quality Vision and Strategy
Develop and execute a quality vision that aligns with our business strategy and supports our mission to deliver exceptional quality products and services.
Quality Systems and ProcessesOversee the development and implementation of quality systems and processes that ensure compliance with industry standards and customer expectations.
Operational ExcellenceLead the implementation of operational excellence initiatives to improve business performance, reduce risks, and enhance customer satisfaction.
Performance Metrics and ReportingDevelop and track key performance indicators to measure quality performance and drive continuous improvement.
Requirements
- Quality Management Systems
Strong knowledge of quality management systems, including ISO 9001 and lean methodologies.
Operational Excellence ExperienceProven experience in driving quality improvements and operational excellence in a manufacturing or technology-based organization.
Education and CertificationsBachelor's degree in a relevant field, such as mechanical engineering or a related field, or equivalent experience.
What We Offer
- Competitive Compensation
A competitive salary and bonus scheme.
Benefits PackageA comprehensive benefits package, including health insurance, retirement plan, and paid time off.
Professional DevelopmentOpportunities for professional growth and development, including training and education programs.
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