People Services Coordinator
3 weeks ago
馃榾Job Summary
We are seeking an exceptional People Services Assistant to join our team in Milton Keynes. As a key member of our People Services Administration team, you will provide timely and effective administrative support to our colleagues, ensuring a positive experience at all times.
Key Responsibilities
- Deliver high-quality administrative support to designated business units.
- Ensure accuracy in all written documentation, with a maximum 5% error rate.
- Complete administration requests within agreed Service Level Agreements (SLAs).
- Take ownership of queries and issues, escalating to Team Leader/Senior as necessary.
- Quality-check transactions and documentation in real-time, ensuring no impact on SLAs.
- Process completed forms, obtaining necessary authorizations before contractual changes.
- Stay up-to-date with Right to Work processes and UK legislation.
- Utilize systems to answer queries and resolve problems for colleagues.
- Maintain attention to detail, particularly in data input, drafting documents, and reviewing team members' work.
- Be flexible in approach to support other team members within the HR team.
- Take ownership of tasks and ensure timely resolution.
- Proactively schedule Stakeholder Engagement calls to build relationships with the business.
- Contribute to leading daily huddles.
Requirements
- Excellent communication and grammatical skills.
- Excellent organizational skills, with the ability to work to deadlines and prioritize effectively.
- Strong attention to detail.
- Previous experience in a fast-paced environment and administrative role.
About Connells Group
Connells Group is one of the largest and most successful estate agency and property services providers in the UK, encompassing over 1,200 branches nationwide. We offer a range of consumer and corporate services, including residential sales and lettings, new homes, mortgage services, conveyancing, and more.
Connells Group UK is an equal opportunities employer, welcoming applications from qualified candidates regardless of background, disability, age, or other protected characteristics.
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