Senior Technical Leader

4 weeks ago

Nottingham, Nottingham, United Kingdom Capital One - UK Full time
Join Our Team as a Distinguished Engineer

At Capital One, we're on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. As a Distinguished Engineer, you'll play a critical role in driving innovation and engineering excellence across our Digital Servicing team.

About the Role

We're seeking a highly experienced technical leader to join our team as a Distinguished Engineer. As a key member of our Digital Servicing team, you'll be responsible for driving innovation and engineering excellence across the team. With a primary focus on our high-impact Mobile App, which services millions of customers each month, the role requires deep mobile expertise along with a broader understanding of other digital servicing channels.

Key Responsibilities
  • Recognised as a leading expert in Digital Servicing, with deep understanding of industry trends and how they can be leveraged by the business to inform our strategic direction
  • Technology expert with deep expertise in Mobile, Java, and AWS cloud technologies, with some experience of Web technologies
  • Proficient in software development principles, patterns, and practices. Able to drive the adoption of modern software engineering methodologies and tools, ensuring consistency and quality across teams.
  • Inspirational leader, coach, and mentor for a broad engineering group
  • Able to set and deliver a strategy for digital servicing in partnership with our product team
  • Experienced in the full life cycle of software delivery, including operational ownership (SRE)
  • Able to provide expert guidance and problem-solving across all digital servicing channels
  • Serve as an authoritative engineering expert across functional and non-functional requirements, and a problem solver to our engineering teams across Digital Servicing
  • Guide the evolution of our Digital Servicing channels to support business growth and evolving customer needs. In partnership with the Product Sponsor, co-chair the Digital Servicing Centre of Excellence
  • Articulate and evangelise a bold technical vision, develop and execute our digital servicing technology strategy, in collaboration with our overall digital strategy.
  • Be an advocate for modern technologies and patterns, sharing customer and engineering benefits to gain buy-in (working closely with leaders, other SMEs, and engineers)
  • Champion a culture of engineering excellence, continuous improvement, and being well managed, using opportunities to reuse and innersource solutions where possible
  • Part of your role can be actively hands-on, building POCs, investing in Tier 0/1 capabilities, or pairing/teaching other engineers, decomposing complex problems into practical and operational solutions
  • As a naturally curious leader, stay abreast of advances in Mobile and Web technologies
  • Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One's Tech talent
  • Operate as a trusted advisor for across Digital Servicing, helping to shape use cases and implementation in an unified manner
  • Ensure the Mobile App remains scalable, resilient, and delivers a best-in-class customer experience
  • Design and implement comprehensive observability solutions across Digital Servicing that provide deep insights into the behaviour, performance, and health of complex distributed systems
What We Offer

We offer a competitive salary and benefits package, including pension scheme, bonus, generous holiday entitlement, and private medical insurance. We also provide opportunities for career development and growth, with access to our Capital One University training programmes and external providers.

We're committed to diversity and inclusion, and we're proud to be a partner of the Women in Finance and Race At Work Charters, Stonewall, and upReach. We have a range of internal networks and support groups, including REACH, OutFront, Mind Your Mind, Women in Tech, EmpowHER, and Enabled.

Join us and be part of a team that's changing banking for good. Apply now to become a Distinguished Engineer at Capital One.

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