Trust Operations Specialist

5 days ago


Hales, Norfolk, United Kingdom Bank of America Full time

**Job Title:** Trust Senior Associate

 

We are seeking a highly skilled and experienced Trust Senior Associate to join our team at Bank of America. As a Trust Senior Associate, you will play a critical role in delivering exceptional client service and support to our high net worth clients.

 

Key Responsibilities:

  • Support Senior Trust Officers and Trust Officers to meet clients' trust needs and expectations
  • Serve as an additional point of contact to clients and/or as backup for the Trust Officers
  • Initiate and monitor client onboarding, including account opening and asset transfer; handle client inquiries related to the on-boarding process; KYC refresh and ongoing requests, digital engagement and fulfillment
  • Responsible for complex party maintenance, administrative review (IM&T), transaction processing and management, money movement (trust), specialized fiduciary transactions, discretionary and action matters, UPIA, equitable adjustments, and 65-day tax account pay service provider generation skipping tax – processing asset transfer - complex administrative duties as required
  • Perform servicing, fulfillment, and account maintenance activities, which are primarily trust/fiduciary-related that include PACE/trust web accounting transactions, deposits/transfers, etc.
  • Leverage experience and deep expertise, especially with the most complex administrative trust needs, to manage and/or execute client transactions
  • Proactively identify deepening opportunities while performing existing responsibilities and engaging in meaningful interactions
  • Coordinate with Client Teams and partner to deliver an integrated service to the client and identify and resolve issues in an effective and timely manner
  • Participate in Client Management Process (CMP) activities, including supporting delivering a branded client experience and meaningful interactions
  • Ensure adherence to all internal policies and compliance to legal and regulatory requirements

 

Qualifications:

  • Minimum of 4-5 years of experience with a financial institution focusing on high net worth client service and sales
  • Ability to successfully complete assessment of critical skills
  • BS/BA degree in Business, Finance, Economics, or Law desired
  • Ability to obtain and maintain SAFE Act registration

 

Salary Range:

$80,000 - $110,000 per year, depending on experience and qualifications.

 

Benefits:

The successful candidate will be offered a competitive salary, comprehensive benefits package, and opportunities for professional growth and development within a dynamic and respected organization.

 

Location:

This role is based in the United States and requires regular working hours, Monday through Friday.


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