Manager of Retail Operations

5 days ago


Fareham, Hampshire, United Kingdom Oxfam Full time

The Role of our Shop Managers

As a Shop Manager at Oxfam, you will be responsible for leading a team of volunteers to achieve commercial success while promoting our values and mission.

Key Responsibilities

  • Develop and implement effective retail strategies to drive sales growth and exceed targets.
  • Lead and motivate a team of volunteers to achieve their best, providing guidance and support when needed.
  • Ensure excellent customer service, maintaining a safe and welcoming environment for all.
  • Manage shop operations, including merchandising, stock control, and visual displays.
  • Monitor and control costs, ensuring the shop operates within budget.

Requirements

  • Commercial awareness and experience, with a proven track record of achieving sales growth.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with volunteers and colleagues.
  • Ability to work independently, with a high level of autonomy and self-motivation.
  • Understanding of and commitment to adhering to Oxfam's principles and values, as well as the promotion of diversity and gender rights.

What We Offer

Oxfam offers a supportive and inclusive work environment, with opportunities for professional development and growth. As a Shop Manager, you will have the chance to make a real difference in the lives of people around the world, while developing your skills and expertise in retail management.



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