Manager of Retail Operations
5 days ago
The Role of our Shop Managers
As a Shop Manager at Oxfam, you will be responsible for leading a team of volunteers to achieve commercial success while promoting our values and mission.
Key Responsibilities
- Develop and implement effective retail strategies to drive sales growth and exceed targets.
- Lead and motivate a team of volunteers to achieve their best, providing guidance and support when needed.
- Ensure excellent customer service, maintaining a safe and welcoming environment for all.
- Manage shop operations, including merchandising, stock control, and visual displays.
- Monitor and control costs, ensuring the shop operates within budget.
Requirements
- Commercial awareness and experience, with a proven track record of achieving sales growth.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to work effectively with volunteers and colleagues.
- Ability to work independently, with a high level of autonomy and self-motivation.
- Understanding of and commitment to adhering to Oxfam's principles and values, as well as the promotion of diversity and gender rights.
What We Offer
Oxfam offers a supportive and inclusive work environment, with opportunities for professional development and growth. As a Shop Manager, you will have the chance to make a real difference in the lives of people around the world, while developing your skills and expertise in retail management.
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