Digital Payments Innovation Lead

3 weeks ago

London, Greater London, United Kingdom Navro Full time
Role Overview

We are seeking a highly skilled Digital Payments Innovation Lead to join our fast-paced FinTech company, Navro.

This is an exceptional opportunity for a talented individual to make a significant impact on the future of global payments. As part of our team, you will have the chance to drive innovation and growth in our payments curation platform.

About Navro

At Navro, we value diversity and strive to create an inclusive environment where everyone feels supported and empowered to contribute their unique perspectives. Our mission is to build a workplace that encourages growth, development, and fun.

We are building the world's first regulated payments curation platform, consolidating best-in-class payments infrastructure under our ecosystem. This enables marketplaces and eCommerce brands to scale their payments operations smoothly around the world.

We need individuals with passion, resilience, a willingness to find solutions, not just problems, and the ability to work well within our global team of almost 30 nationalities.

Job Description

The Digital Payments Innovation Lead will be responsible for understanding both internal and external client needs and translating these needs into clear, detailed requirements for our development team.

This includes working with product owners, developers, and system architects to capture feature requests, use cases, functional and non-functional requirements, and proof of concept requests. The successful candidate will also organise these requirements into properly prioritised user stories and epic backlogs.

You will help identify opportunities for product improvements based on data analysis and work with product owners and business stakeholders to create and organise product and epic backlogs.

Additionally, you will understand and interpret external technical documentation to produce process flow diagrams and implementation details.

  • Key Responsibilities:
  • Work with product owners, developers, and system architects to appropriately capture feature requests, use cases, functional and non-functional requirements, and proof of concept requests, and to organise them into properly prioritised user stories and epic backlogs
  • Helping to identify opportunities for product improvements based on data analysis
  • Work with product owners and business stakeholders to create and organise product and epic backlogs
  • Understand and interpret external technical documentation to produce process flow diagrams and implementation detail
  • Develop product document deliverables such as user stories with comprehensive acceptance criteria, epics, features, accreditation documentation, release notes, etc.
  • Produce data and workflow diagrams to support product feature developments
  • Capture any business rules that are required within the feature requirements
  • Ensure that there is a smooth execution of sprints
  • Define and map any dependencies when producing feature requirements
  • Assisting the Navro development team by clarifying requirements and helping them to understand the business side of the requested requirements
  • Support scrum values by adhering to scrum principles and practices along with the scrum team's specific approaches, and participating in Agile ceremonies including daily scrum, planning, refinement, and retrospective sessions
  • Solve product-related problems, make decisions, and complete trade-off analysis to stay on track toward business deliverable commitments
  • Work with internal and external customers to analyse the needs and align product roadmap, features, epics, and user stories to strategic goals
  • Conduct user research, interviews, and usability testing to gather feedback on product usability and satisfaction.
  • Collaborate with UX/UI designers to improve the user experience of the product
  • Take part in product feature sanity check processes, and facilitate stakeholder user acceptance testing
Requirements and Qualifications

To succeed in this role, you should have experience serving as a business analyst, product owner, technical product owner, or product manager within payments.

Proficiency in SWIFT messaging and familiarity with core banking partner integration are highly desirable skills.

A strong knowledge of XML and JSON APIs, hands-on experience in reconciliation processes, and managing complex financial data are also essential.

You should have a sound understanding of the technical aspects of a payments product and be able to produce analysis and define product enhancements.

A fundamental understanding of end-to-end customer experience integration and dependencies is also required.

You will be expected to possess excellent analytical and problem-solving skills, with a good understanding of software development processes.

Strong communication skills, both written and verbal, are necessary to clearly communicate technical requirements on product features with software developers.

Able to collaborate with cross-functional teams across product, engineering, design, pre-sales, and business operations.

Benefits

We offer a competitive salary of £80,000 - £110,000 per annum, depending on experience.

In addition to a generous salary, we provide 26 days of annual leave (excluding Bank holidays), volunteering and compassionate leaves, private healthcare, pension scheme, company options scheme, team socials, and annual company offsite.

We also offer comprehensive, interactive, and engaging training, covering leadership, communication, and presentation skills, behavioural profiling, conflict management, and more.

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