Account and Data Director
4 weeks ago
You will oversee a diverse portfolio of global client accounts, driving growth and delivering exceptional service. As a key member of our team, you will be responsible for managing client relationships, developing strategic plans, and collaborating with cross-functional teams to enhance our service delivery.
We're a Content and Digital Marketing agency based in the heart of Norwich, providing content creation, digital marketing, and SEO services in multiple languages for global clients. Our offices are in Norwich, with a growing community of content creators, writers, and editors located worldwide.
The Role:
- Manage a portfolio of accounts, responding to clients' requests promptly and thoroughly, with a growth quota every year.
- Maintain the CRM with notes and updates, working closely with the sales team to ensure achievable forecasts.
- Support other teams and share knowledge.
- Work on corporate projects and initiatives that impact the entire organization.
Requirements:
- 3+ years of experience as an Account Manager
- Excellent communication skills
- A team player who prioritizes business growth and long-term gains
- Fluency in English and additional languages an advantage
- Cross-selling of Purecontent products within new and existing accounts
Location and Hours:
- We are based in Norwich City Centre, with flexible working hours (30-17:00, Mon-Fri)
- Membership of the company healthcare scheme
- Company pension
- 23 days annual leave + bank holidays
- Death in Service
- Regular company events
- Casual dress code
- Hybrid and flexible working
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