Operations Coordinator

1 week ago


London, Greater London, United Kingdom Hackett Full time

**About Hackett**

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Hackett is a British luxury clothing brand known for its classic yet modern approach to style.

We are currently seeking an Operations Coordinator - Production Support to join our team.

Salary: £35,000 - £40,000 per annum

Based on your skills and experience, we estimate that you can expect a salary of approximately £37,500 per year, excluding additional benefits such as flexible working hours and remote work options.

Job Description

The successful candidate will be responsible for facilitating production processes and supporting the Product Manager in ensuring smooth operations.

Key Responsibilities:

  • Assist in proto fabrics and trims order, request lab dips, and update the lab dip folder, wash panels, and manage the proto development cycle.
  • Support product managers with liaising with factories on tech packs and design details.
  • Manage Salesman Samples from initial order to delivery into showrooms, following up on delivery, quality, PO/kimball dispatch information, and sample allocation to showrooms.
  • Prepare, send out, and follow up on development sheets for new accessories and trims.
  • Liaise with QC teams and Design to determine pressing & packing for all styles based upon fabrication, construction, and garment type.
  • Obtain recommended care instruction from mills and direct this information to the technical team to assign bulk care label instruction.
  • Update product bibles and any control charts for all developments/productions.
  • Manage line books and information contained therein, checking style codes, names, sketches, colours, fabric weave, fabric content, features, and benefits of fabric. Organize and control swatches, colour standards, etc., for content of line books. Manage preshipment samples for Product Managers and QC departments to approve.
  • Maintain seasonal merchandising/buy boards with sketches, style numbers, and colors organized by category and phased delivery.
  • Input basic information to bibles, ensuring that all intrastate codes, commodity codes, shipping terms, weight, etc., are entered accurately.
  • Raise and issue Purchase Orders for salesman samples.
  • Chase bulk delivery, sample reports, and production cut dates from buying offices/manufacturers and negotiate/maintain deliveries.
  • Solve general production queries on fabrics and trims, solving problems with advice from Product Managers.
  • Update Bibles/control charts for all production details (e.g., prices, delivery dates, supplier changes, etc.).
  • Communicate all changes affecting purchase orders to Product Managers/Head of Production.


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