Senior Assistant Manager
2 weeks ago
Job Title: Senior Assistant Manager
About the Role:
We are seeking a highly skilled Senior Assistant Manager to join our team at 23.5 Degrees. As a Senior Assistant Manager, you will play a critical role in supporting the Store Manager in overseeing the day-to-day operations of the store.
Key Responsibilities:
- Leading and developing a team to drive operational excellence
- Ensuring each customer receives outstanding service by providing a friendly and efficient experience
- Working closely with the Store Manager to ensure the smooth and efficient operation of the store
- Providing guidance and support to the team to ensure standards are met consistently
What We Offer:
- A competitive salary starting from £26,500 per annum
- 30% discount on beverages, food items, and merchandise
- Discounts and cashback from 100's of other retailers
- The ability to earn up to 20% of your salary with our Company Bonus Scheme
- Free Life Assurance
- A Company Pension scheme
- Free hand-crafted beverages when working
- Access to our wellbeing programmes through our Employee Assistance Programme (EAP)
- The ability to grow with our training and development programmes
- Career progression opportunities in stores, field-based roles, or our support office
Requirements:
- Previous experience in a leadership role, preferably in the Hospitality or Retail industries
- Strong leadership skills, with the ability to motivate and inspire a team to achieve excellence
- Excellent communication and interpersonal skills, with the ability to build positive relationships with customers and Partners
- Sound decision-making abilities and problem-solving skills, with a proactive and solutions-oriented approach
- Flexibility to work a variety of shifts, including mornings, evenings, and weekends as needed to meet the requirements of the business
- Knowledge of health and safety regulations, food hygiene standards, and financial management principles
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- A positive attitude and a passion for delivering exceptional customer service
- Proficiency in Microsoft Office applications, including Excel, Word, and Outlook
About Us:
We are 23.5 Degrees, a leading coffee company with ambitious growth plans to have 300 trading stores by 2028. We are committed to creating the warmest and friendliest coffee experience for our customers, serving not just great coffee but also a sense of community and connection.
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