Training Programme Assistant Manager

2 days ago


Luton, Luton, United Kingdom Citizens Advice BANES Full time

Job Title: Training Programme Assistant Manager

Salary Range: £28,000 - £30,000 per annum

About the Role

We are seeking an individual to support the Advice Services Manager in various aspects of the Citizens Advice training programme. Key responsibilities include:

  1. Recruiting and managing volunteers.
  2. Maintaining accurate records of staff and volunteer training.
  3. Overseeing, delivering, and providing guidance to new staff and volunteers through the training programme.
  4. Leading the Advice First Aid initiative.
  5. Delivering Citizens Advice training sessions within community settings.

Key Skills and Qualifications

A strong understanding of the Citizens Advice service is essential, along with excellent communication and interpersonal skills. The ability to work effectively with diverse groups is also required.



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