IT Operations Lead

6 days ago


East Dereham, Norfolk, United Kingdom SoCode Limited Full time

SoCode Limited is a dynamic biotech company based in Cambridge, UK. We are seeking an experienced IT Operations Lead to oversee the daily operations of our IT infrastructure and ensure optimal performance, reliability, and security across all systems.

About the Role

The successful candidate will have at least 5 years of experience in IT operations, with a strong background in managing and supporting IT infrastructure in a biotech or healthcare environment. Proficiency in cloud platforms, network security, and IT service management frameworks (e.g., ITIL) is highly desirable.

Responsibilities
  • Lead and manage the IT Operations team to ensure high levels of productivity and performance.
  • Oversight of IT infrastructure, including servers, networks, storage, and cloud systems, ensuring stability, security, and compliance with industry standards.
  • Monitor system performance and implement proactive measures to prevent downtime and mitigate potential issues.
  • Collaboration with other departments to align IT operations with business needs, particularly in supporting research and development efforts.
  • Management of vendor relationships and service agreements to optimize resource allocation and service quality.
  • Preparation of regular reports on system performance, service metrics, and operational issues to communicate progress and areas for improvement.

Salary: £60,000 - £80,000 per annum. SoCode Limited offers a competitive salary and benefits package, reflecting the importance we place on attracting and retaining top talent.



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