European Customer Service Representative

1 day ago


Worthing, West Sussex, United Kingdom CV-Library Full time
Job Overview

This is an exciting opportunity to join our dynamic team as a European Customer Service Representative. In this role, you will be responsible for providing technical support to our customers across Europe and globally.

Responsibilities:

  • Provide first-level phone and email support for our offers.
  • Manage and log customer support issues in CX.
  • Support other business activities as required.
  • Nominated non-support activities as required by the Technical Support Manager or Team Leader.

Work Environment:

  • End users - Global Customers and Partners.

Requirements:

  • Effective communication in English.
  • Highly technically competent with excellent diagnostic and analytical skills.
  • Ability to work calmly and logically.
  • Self-motivated with good organisational skills.
  • Excellent verbal and written communication skills.
  • Confident with PCs and common office applications.
  • Confident when talking on the telephone with customers, salespeople, and other related business contacts.

Benefits:

  • $60,000 - $80,000 per annum.


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